Contact Bus360 Customer Support

Get help with Mississauga to Ottawa bus bookings, Toronto to Buffalo shuttle reservations, route information, and customer service.

Our team is ready to assist with booking changes, cancellations, refunds, and general inquiries about our intercity bus routes across Ontario and cross-border services.

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Contact Information
You can also reach us through these channels

Phone

1-800-BUS-360

Mon-Fri: 8am - 8pm EST

Office

2601 Matheson Blvd E
Mississauga, ON L4W 5A8
Canada

Frequently Asked Questions

How do I cancel my Mississauga to Ottawa bus booking?

You can cancel your booking up to 12 hours before departure through the "Manage Booking" page. This applies to all routes including Toronto to Buffalo shuttle services.

What's your refund policy for bus tickets?

Full refunds are available for cancellations made at least 12 hours before departure. Refunds are processed to the original payment method within 5-7 business days.

Can I change my bus route or travel date?

Please contact us to modify your booking details. Changes are subject to availability on your desired route and departure time.

What routes does Bus360 serve?

We operate daily service from Mississauga/Toronto to Ottawa with stops in Kingston, plus cross-border shuttle service from Downtown Toronto and YYZ Airport to Buffalo Airport.